Returns & Exchanges
At Handicrafts Town, we take pride in the artisanal quality of our home decor; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and photos of the handcrafted items to receive a Return Authorization.
Pack with Care
Carefully place the item in its original packaging with all protective inserts to prevent damage during transit back to our workshop.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned piece, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing